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SHIPING

We ship our items worldwide.

The shipping cost is not included in the item price, you can enquire it by email.

The delivery of objects or lamps (excl. chandeliers and floor lamps) takes around 1-2 weeks. These items are delivered front door.

The delivery of furniture, chandeliers and floor lamps, takes around 3-5 weeks. These items are delivered ground front door.

When we provide delivery time, this is always an estimation and delays may happen.

We don't accept order cancellation once the order is payed and/or the item is packed.

We don’t accept order cancellation once the shipment is booked and arranged and/or once the items have been already dispatched.

We don't accept order cancellation if delivery is delayed due to shipping company management or under other circumstances. 

We don’t accept rejection on delivery, the buyer should always accept the delivery.

In case of breakage, damage or any other incident during transport and/or delivery, this must be communicated via email within 24h

after delivery of the item.

After 24 hours after delivery, claims for breakage, damage or due to any other incident are not accepted.

If the buyer requires delivery later than the usual period, an extra storage cost will be charge based on the size of the item(s) and

storage term, this applies as well in case of late payment. 

For sales to UK, we can manage taxes and customs on behalf of the buyer

For sales outside the EU, taxes and customs, if any, are not included and the buyer will be in charge for their payment and management.

For custom orders, the shipping conditions will be specified in each case.

RETURNS

Returns accepted within 14 calendar days of delivery.

A return process can be started only after the item has been delivered. 

It is mandatory to inform us about the return via email before shipping back the item.

Within 24 hours after your email we will inform you about the instruction to follow and only then you can return the item.

We don’t accept returns if the steps above are not followed.

The items should be returned in the same condition that when they were sent, otherwise we don’t accept the return.

The cost and management of the return are buyer’s responsibility.

The item cost will be refunded to the buyer. 

The shipping cost, and axes and customs if any, are non-refundable.

If the buyer requires delivery later than the usual period , in the event of a return, we won't refund the paid amount but instead we will provide a voucher for such amount; this voucher can be used at any time to buy any product from our collection. 

We don’t accept returns of purchases by order, as long as they comply with the agreement.

ITEMS CONDITION

Objetology items have gone through several decades of time and have passed through many hands, which means that some of them have their traces of use; in Objetology we believe that these “footprints of time” add character to the objects, tells part of its history and enhances the beauty in many cases.

The wiring and fittings of all lamps have been updated or they are in perfect working order. 

The pictures are made with the intention to be as descriptive as possible, although in some cases, colors, textures and other characteristics may differ slightly from reality.

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